Creative Assessment and Planning

Creative Assessment and Planning
Video Transcript
July 2021

Jessica Degrassi (PBS, Active Support & Safeguarding Manager):

Initially, I think staff were really concerned about not being able to observe people with disability in their environments, in person. However, with implementing things like that, fly on the wall approach, they were then able to implement these strategies and really it's about being able to be creative, flexible, and really work with the implementation of the behavior support strategies with the participant, with their support network and with those that see them every day.

Chloe White (Behaviour Support Practitioner):

Good PBS practice includes, collecting data through interviews with families, and this can all be done online with the families and their support team.

Capucine (Caregiver):

So Chloe asked me lots of questions. We spent lots of time talking together. I gave her as much information as I could about myself. And I also showed her some videos with using my phone that I recorded some videos of the concerning behaviors. I know she really got everything because when she sent me the report, everything she wrote was really as if she spent hours and hours with him, but in fact, she's never seen him.

Dr Genevieve Johnsson (TelePBS Practice Leader and Researcher):

Screen-sharing has been a really great tool for our PBS practitioners to be able to connect with their participants, and with the support teams, the ability to be able to share documents, writing up those support plans together, developing visual supports together. All of that really goes a long way to developing that rapport and engagement.

Erin Guy (Behaviour Support Practitioner):

I just had to ensure that when I started delivering the service, I had plenty of sessions where we were just getting to know each other. I was really getting to understand the individual's likes and interests and developing our profile, our individual profile.

In terms of the observations, when I was speaking to the families, I would ask them really specific information. So it was a real interview style, what happens in these situations? And then I also asked them to directly show me, it was really easy and quick to get in touch with them via TelePBS, rather than trying to set up a meeting in person. And you know, that can take weeks.

Being on the other side of the screen was really helpful because I didn't impact the environment. And I wasn't a big distraction for the individual. So it was very much a natural sort of situation that I was being shown. And I think in the past, when I've been there in person, you might see a really different situation because you're either a distraction or a trigger in another sense.

Capucine (Caregiver):

Do you want to show something else to Chloe your airplane maybe?

Erin Guy (Behaviour Support Practitioner):

With our PBS service. There's often a lot of other professionals involved. So teachers, educators, OTs, speech therapists. So in terms of team meetings, it's really easy to set that up via TelePBS because I can be behind my laptop and have everyone zoom in from other areas and attend a meeting rather than all being in the one room.